Open Access? Overbuilding! A glance at Germany
Themen: Customer Experience, Kundenservice, Troubleshooting, Smart Troubleshooting, customer service, Telekommunikation, customer support, Datenintegration, data integration, proactivity
What the Romans tell us about proactive customer service
Themen: Customer Experience, Kundenservice, Troubleshooting, Smart Troubleshooting, customer service, Telekommunikation, customer support, Datenintegration, data integration, proactivity
Home Office: How to Get Your Internet Connection Corona Ready
Themen: Troubleshooting, corona, internet connection
Themen: AI, Troubleshooting, telecommunication, Big Data, Artificial Intelligence, Use Cases, technology, data integration
Smart troubleshooting: problem solving with AI
Customers who once had poor customer service from a company will associate this experience with that firm for a long time. They will terminate the business relationship and, in the worst case, will damage the company's reputation in the long run. Yet it is so easy to offer good customer service: Use smart troubleshooting!
Themen: AI, Customer Experience, Troubleshooting, Smart Troubleshooting, customer service, Artificial Intelligence