Machine learning (ML) provides support not only for the service staff in the call center: Intelligent algorithms also make everyday work easier for the field service employees.
Machine learning (ML) provides support not only for the service staff in the call center: Intelligent algorithms also make everyday work easier for the field service employees.
Themen: Machine Learrning, telecommunication, ML
Themen: AI, A, sponsor, congress, TTC, keynote, telecommunication
It was two great days of discussing latest trends in telco customer experience management at the CEM in Telecoms Europe Summit in Prague.
Themen: AI, Customer Experience, telecommunication, Summit, Automation
solvatio - smart troubleshooting solutions
solvatio provides leading solutions for automated troubleshooting and malfunction resolutions in technical systems & devices. Originally founded as spin-off of the Department for Artificial Intelligence and Applied Computer Science of Würzburg University more than 20 years ago, solvatio continues to push the boundaries of AI for automated data-driven knowledge generation and AI orchestrated troubleshooting.
It is our mission to minimize service efforts, reduce support costs and achieve superior operator and customer experience across all interaction channels while ensuring the provision of excellent technical support and flawless operation.
MISSION
solvatio provides leading solutions for automated troubleshooting and malfunction resolutions in technical systems & devices. Originally founded as spin-off of the Department for Artificial Intelligence and Applied Computer Science of Würzburg University more than 20 years ago, solvatio continues to push the boundaries of AI for automated data-driven knowledge generation and AI orchestrated troubleshooting.
It is our mission to minimize service efforts, reduce support costs and achieve superior operator and customer experience across all interaction channels while ensuring the provision of excellent technical support and flawless operation.
SOCIAL
solvatio AG
Kettelerstraße 3-11
97222 Rimpar
+49(0)9365 – 88 99 0
info@solvatio.com
https://solvatio.com
©2021 - solvatio AG