Digitization, artificial intelligence and chatbots play a central role during the three days of the CCW from 19 to 21 February 2019 at the Estrel Center in Berlin, Germany. In lectures, workshops and discussion rounds, companies will present their latest solutions for the customer service of the future. Only those who know and understand their customers will bind them to their company in the long term. Innovative technologies and methods help to ensure that customers are always available and enthusiastic.
Meet us at booth D26/D28 in hall 2.
In our lecture "Quick Fix, Quick Win - Machine Learning as a valuable tool in customer service" you will learn from our speaker Peter Kleinhans how you can lift your customer service into a new dimension with machine learning.
Tuesday, 19 February 2019
3.00 - 3.30 pm at fair forum in hall 2