solvatio® BLOG
A Blog about solutions for customer service and support, artificial intelligence and automation in service.

Meet solvatio at Call Center World 2019 in Berlin!

Veröffentlicht von Mirko Hasseier auf Jan 23, 2019 10:02:00 AM

solvatio@CCWDigitization, artificial intelligence and chatbots play a central role during the three days of the CCW from 19 to 21 February 2019 at the Estrel Center in Berlin, Germany. In lectures, workshops and discussion rounds, companies will present their latest solutions for the customer service of the future. Only those who know and understand their customers will bind them to their company in the long term. Innovative technologies and methods help to ensure that customers are always available and enthusiastic.

Meet us at booth D26/D28 in hall 2.

In our lecture "Quick Fix, Quick Win - Machine Learning as a valuable tool in customer service" you will learn from our speaker Peter Kleinhans how you can lift your customer service into a new dimension with machine learning.
Tuesday, 19 February 2019
3.00 - 3.30 pm at fair forum in hall 2

Topics: Big Data, ML, Automation, CCW, conference

solvatio - smart troubleshooting solutions

solvatio provides leading solutions for automated troubleshooting and malfunction resolutions in technical systems & devices. Originally founded as spin-off of the Department for Artificial Intelligence and Applied Computer Science of Würzburg University more than 20 years ago, solvatio continues to push the boundaries of AI for automated data-driven knowledge generation and AI orchestrated troubleshooting.

It is our mission to minimize service efforts, reduce support costs and achieve superior operator and customer experience across all interaction channels while ensuring the provision of excellent technical support and flawless operation.

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