solvatio® BLOG
A Blog about solutions for customer service and support, artificial intelligence and automation in service.

European Data Protection Day: 10 months of GDPR – an overview

Veröffentlicht von Sarah Heuser auf Jan 23, 2019 9:00:00 AM

 

It's European Data Protection Day on 28 January. The Council of Europe was celebrating the 12th edition of the day commemorating data protection. This year’s event focused on a topic which caused a lot of excitement in the last ten months: the General Data Protection Regulation (GDPR).

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Themen: AI, Artificial Intelligence, Data protection, GDPR

solvatio - smart troubleshooting solutions

solvatio provides leading solutions for automated troubleshooting and malfunction resolutions in technical systems & devices. Originally founded as spin-off of the Department for Artificial Intelligence and Applied Computer Science of Würzburg University more than 20 years ago, solvatio continues to push the boundaries of AI for automated data-driven knowledge generation and AI orchestrated troubleshooting.

It is our mission to minimize service efforts, reduce support costs and achieve superior operator and customer experience across all interaction channels while ensuring the provision of excellent technical support and flawless operation.

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